Refund Policy
We understand that circumstances change and have outlined our refund policy below.
Refund Policy
At the North West Business Alliance (NWBA), we aim to provide high-quality events, memberships, and services. We understand that circumstances can change, so we have outlined our refund policy below.
1. Event Refunds
Cancellation by Attendee:
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If you cancel your event registration 7 days or more before the event date, you are eligible for a full refund.
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Cancellations made within 7 days of the event are non-refundable. However, you may transfer your registration to another attendee by notifying us in writing.
Cancellation by NWBA:
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If NWBA cancels or reschedules an event, attendees will have the option to receive a full refund or transfer their registration to the rescheduled event.
2. Membership Fees
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Membership fees are non-refundable once payment has been processed.
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If you wish to cancel your membership, it will remain active for the current paid term, after which no further renewals will be charged.
3. Service or Product Refunds
For any services or products purchased via NWBA (outside of memberships or events):
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Refund requests will be assessed on a case-by-case basis.
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Requests must be submitted in writing within 14 days of purchase.
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NWBA reserves the right to approve or deny refunds based on the nature of the service or product delivered.
4. How to Request a Refund
To request a refund, please contact us on our web page in the contact us section.
What Our Members Say
"Being part of NWBA has opened doors I didn't know existed. The monthly events are genuinely valuable — real conversations with real business owners."
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"The Member Spotlight feature brought us three new clients in the first month. Worth every cent of the membership fee."
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Business Name
"I've been a member for four years. The community here is unlike anything else in the North West — supportive, genuine, and connected."
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